How to set up email signatures, out-of-office replies and forwarding Print

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All of these are set up in webmail, and they work whichever app you use to read your email. Log in at us.appsuite.cloud/appsuite, then click the settings cog at the top right.

Create an email signature

  1. In Settings, click Mail, then Signatures.
  2. Click Add new signature and give it a name.
  3. Type your signature, including your name, job title, phone number and website.
  4. Use the options underneath to choose the default signature for new emails and for replies and forwards.
  5. Click Save.

Note: signatures set in webmail are used when sending from webmail. Outlook and phone mail apps have their own signature settings.

Turn on an out-of-office reply (vacation notice)

  1. In Settings, click Mail, then Vacation notice.
  2. Switch on Vacation notice.
  3. Enter a subject and message, for example when you'll be back and who to contact in the meantime.
  4. Tick Send vacation notice during this time only and pick the dates, so it switches itself off when you're back.
  5. Click Apply changes.

Under Show advanced options you can choose how often the same person gets the reply, and which address it's sent from.

Forward your email automatically

  1. In Settings, click Mail, then Auto forward.
  2. Enter the address to forward to.
  3. Tick Keep a copy of the forwarded email if you also want it to stay in this mailbox.
  4. Click Apply changes.

Accidentally deleted an email?

Deleted emails go to the Trash folder first. Open Trash, select the email and drag it back to your Inbox (or use the menu and choose Move).

Need a hand?

We're happy to help you get set up. Open a support ticket or call us on 01384 387 025.


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