How to set up your email on iPhone, Android and Mac Print

OX App Suite has a built-in helper that walks you through setting up each device, and it's the quickest way to get going.

Use "Connect My Device" (recommended)

1. Log in to webmail at us.appsuite.cloud/appsuite.
2. Click your profile picture or initials in the top-right corner.
3. Choose Connect My Device.
4. Pick your device (iPhone/iPad, Android, Mac or Windows) and choose Mail.
5. Follow the on-screen steps. On Apple devices you can usually scan a QR code or download a profile that sets everything up for you.
6. Repeat for each device.

iPhone and iPad (manual)

1. Open Settings, then Apps → Mail → Mail Accounts (on older iOS versions: Mail → Accounts).
2. Tap Add Account → Other → Add Mail Account.
3. Enter your name, email address, password and a description, then tap Next.
4. Choose IMAP and enter imap.us.appsuite.cloud as the incoming server and smtp.us.appsuite.cloud as the outgoing server. Use your full email address as the username for both.
5. Tap Next, then Save.

Android (Gmail app)

1. Open the Gmail app, tap your profile picture and choose Add another account → Other.
2. Enter your email address and choose Personal (IMAP).
3. Enter your password, then the incoming server imap.us.appsuite.cloud (port 993, SSL/TLS) and outgoing server smtp.us.appsuite.cloud (port 465 SSL/TLS or 587 STARTTLS).
4. Finish the steps and choose how often to check for mail.

Mac (Apple Mail)

1. Open Mail and choose Mail → Add Account.
2. Choose Other Mail Account and click Continue.
3. Enter your name, email address and password, then click Sign In.
4. If asked, choose IMAP and enter the servers above, using your full email address as the username.

See Email server settings for OX App Suite for the full list of settings.

Need a hand?

We're happy to help you get set up. Open a support ticket or call us on 01384 387 025.